Senior Retail Associate

Job description

Thuma is seeking a proactive Senior Retail Associate to join our new team in Cherry Creek. Reporting directly to the Store Manager, the Senior Retail Associate will exhibit an inviting, elevated, confident, and friendly attitude whilst delivering a best-in-class customer experience as part of Thuma at Cherry Creek. Key Responsibilities: - Provide exceptional customer experience, ensuring every guest receives warm, personalized service. - Maintain the store's visual identity within brand guidelines through merchandising and stock replenishment. - Lead by example, demonstrating deep product and brand knowledge while inspiring the team. - Work collaboratively to achieve daily goals and contribute to the overall success of the store. - Operate all systems seamlessly, including POS, inventory management, and clienteling platforms. - Serve as a Thuma Brand Ambassador and Keyholder. - Build and nurture client relationships. - Support the ecommerce customer experience team by responding to customer service emails when needed. - Step into the cafe as needed, taking orders and serving customers with care and efficiency. - Maintain store appearance and cleanliness on a daily basis. - Support...