Technical Account Manager

Job description

Technical Account Manager OneReach.ai builds conversational AI and automation tools that help organizations improve how they communicate and operate. Founded by Robb Wilson, author of Age of Invisible Machines , the company focuses on practical, human-centered automation for real business use cases. Our no-code/low-code platform enables teams to design and manage AI-driven workflows, virtual assistants, and system integrations across channels. Customers use the platform to automate processes, personalize interactions, and connect existing enterprise tools - reducing manual work and improving efficiency at scale. Position Overview: We’re seeking a client-facing Technical Account Manager to drive successful delivery of complex automation initiatives across technical, product, and customer teams. In this role, you will serve as a trusted advisor to customers—aligning technical strategy with business goals while coordinating planning, execution, and delivery. This position blends hands-on account management with strong technical expertise and communication skills, ensuring solutions are delivered with technical excellence, clear customer alignment, and measurable business impact. What...