Call Centre Agent

Job description

Security Monitoring Centres (SMC) in Nottingham have opportunities for CCTV Call Centre Agents to join our security monitoring centre team on a full time , permanent shift working basis (please note this includes night shifts - see below for full details) . With opportunities for both SIA badge holders, and also non-badge holders. About Us, Our Culture & What We Can Offer You Since 1931, Security Monitoring Centres (SMC) has positioned itself at the forefront of security monitoring with the continual promise of keeping people safe across the UK and Ireland. We pride ourselves in delivering exceptional service to hundreds of thousands of customers, ranging from monitoring life safety systems, Telecare, Intruder, Fire, CCTV monitoring, Remote Concierge Services and the provision of service management software. As part of the global API Group, we join a family of organisations , where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. SALARY: £30,534.50, per annum including shift allowance What You'll Be Doing As Alarm Receiving Call Centre Agent With full and ongoing training, you’ll be assisting with the monitori...