Lending Servicing Specialist I

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The position is responsible for basic data input/customer information into the appropriate operating system, verification for accuracy to comply with departmental procedures and regulations, imaging/indexing and reviewing bank documents, researching account records, etc. Essential Duties and Responsibilities: Answers all incoming calls and greets customers. Maintains proper documents and supplies for department associates. Inputs basic data/customer information in the core or appropriate system and verifies for accuracy to comply with departmental procedures and regulations. Reviews files for internal or regulatory exceptions. Scans and indexes documents into appropriate operating system. Provides support and training to both internal and external customers. Responsible for records administration. Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training. Performs tasks r...