Product Performance Analyst – CT - International Region, West (all genders)

Job description

Job Title Product Performance Analyst – CT - International Region, West (all genders) Job Description: In this role: As a Product Performance Analyst (CT) for the International Region (West), you play a key role in driving service performance, reliability, and operational discipline for the CT modality. You are the performance intelligence and action‑governance backbone for CT service operations, transforming data, operational signals, and escalation patterns into early warnings, structured insights, and sustained performance recovery. Operating at the intersection of analytics, service operations, and technical escalation, you partner closely with Modality Leads, Technical Support Specialists (TSS), Remote Service Engineers (RSE), and Business Unit stakeholders. This is not an operational execution role — it is a fact‑based performance leadership role focused on clean KPI ownership, pattern recognition, and disciplined follow‑through. The CT PPA in IR West operates very close to the target International Region baseline and serves as a reference model for role clarity, governance rigor, and performance narrative consistency. Your job: 1. Performance Management & Analytics Monitor,...