Vacant Missing Bills Analyst

Job description

Department: Synergy Pay: $14.50/hour + Potential for Performance-based Bonus Schedule: Monday - Friday 8 am - 5 pm LOCATION: Hybrid - " In office on Tuesday, Wednesday, Thursday) Overview: At Conservice, our mission is to manage our clients’ utilities - and we’re looking for people to investigate when bills go missing! Vacant Missing Bills Specialists ensure expected vacant bills are received in a timely manner and recover any that are missing. Your performance will help prevent costly late fees and potential disconnects. Come be part of a unified team dedicated to client satisfaction and creating a positive culture. Responsibilities: - Investigate missing bills for vacant units and either retrieve them or determine why they cannot be retrieved - Ensure Conservice is receiving expected bills for vacant units - Communicate with utility providers through phone calls and emails - Engage in some written client communication for diverse purposes - Confirm mailing addresses and account details - Recover any missing vacant bills - Assist in recovering all missing bills in billing history - Prevent late fees and utility disconnects where possible Preferred Skills: - Clear and professional...