Experience Design Senior Associate

Job description

Blend visual craft with systems thinking to turn complex challenges into simple, elegant, and scalable solutions. Join our Cross-Product Design Strategy portfolio to elevate end-to-end customer and enterprise experiences through innovative, business-aligned design. As an Experience Design Senior Associate in our Cross-Product Design Strategy portfolio, you will drive strategic transformation focused on end-to-end customer and enterprise experiences. You’ll orchestrate complex service ecosystems across digital, physical, and organizational touchpoints, leveraging design and research expertise to lead initiatives and deliver innovative, customer-centric, and business-aligned solutions. Job Responsibilities: Collaborate with design leads and cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions - Develop and execute design strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas. - Present and articulate design decisions, iterating with stakeholders at all levels, including executives. - Orchestrate systems, participatory desig...