Service Technician 1

Job description

THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION Primary Duties: 1. Performs basic work using clearly prescribed procedures. 2. Responds to customer requests for service including connections and disconnections as becomes operator qualified. 3. Informs customer of needed repairs and answers basic questions. Assures that customer understands and is satisfied with work completed. 4. May disconnect service as necessary and perform collection efforts on delinquent accounts. 5. Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary. 6. Assists with activities to assure responsiveness to natural gas and other emergencies. 7. Completes and maintains accurate records and reports to comply with Company and regulatory requirements. 8. May read meters and record usage for billing. OTHER DUTIES/RESPONSIBILITIES: 1. May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours. 2. Is subject to reporting outside regular work area. 3. Identifies, addresses, and reports safety and encroachment issues to their resolution and completion. 4. Is respo...