Director of Client Services

Job description

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title: Director of Client Services What does a successful Client Service Director for ISO Partner Solutions do at Fiserv? The Client Service Director for ISO Partner Solutions holds a pivotal role in shaping and executing strategies to ensure ISO partners receive outstanding service, tailored solutions, and expert consultation. This role encompasses oversight of Full-Service Providers (FSPs), Wholesale clients, Retail clients and PFACs. As the leader of a dedicated team of Client Service Advisors (CSAs), you will drive day-to-day portfolio management and consulting initiatives. Your leadership will focus on fostering client growth, enhancing the client experience, and del...