Clinic Patient Account Rep I(full Time)

Job description

Description Professional Requirements: · Adheres to dress code, appearance is neat and clean · Completes annual organization-required and/or job-required educational requirements · Maintains regulatory requirements · Wears identification while on duty · Attends staff meetings and/or reads all meeting minutes · Reports to work on time and as scheduled, completes work within the designated time · Maintains employee/patient confidentiality · Represents the organization in a positive and professional manner · Participates in the department’s performance improvement activities · Demonstrates the mission, ethics, and goals of the organization as well as the departmental Scope of Service · Communication with patients, guests, family, and staff is courteous, respectful, and helpful · Maintains a clean, safe, and accident-free environment Patient Account Representative Duties: · Greet patient and visitors in a courteous, professional and helpful manner. · Answer multi-line phone calls, respond to inquiries, and direct calls to appropriate staff. · Schedule and confirm patient appointments · Perform patient check-in and check-out procedures, ensuring all forms and documentation are complete...