Technical Services Manager

Job description

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships. Required: Preferred: - Leads and manages a team of highly skilled Technical Service Representatives. - While representatives are based out of a defined area and customer base, they can work outside of the assigned area. Manager is responsible for measuring ROI. - Creates buy-in and accountability around value planning and customer-centric service and selling. - Coordinates activities with Sales and other departments to meet or exceed Division financial goals. - Leads change through development of people, systems, and processes that ensure improved business performance. - Develops team to discover and implement customer value adds and/or cost savings. - Works with the Sales team to present, verify, and validate with customers. - Leads team and coordinates with Sales...