Insight Assistant

Job description

If you’re excited by the idea of shaping how millions of people experience one of the UK’s most iconic brands, this is your chance to be right at the heart of it. Join the award-winning Customer Insight team at Marks & Spencer, where you’ll play a hands-on role in understanding what customers think, feel and want, and help senior leaders act on it. This is a role with real visibility, responsibility, and the opportunity to make a genuine impact from day one, including contributing to work that reaches senior leadership and the CEO. You’ll work on some of our highest-profile research programmes, including our groundbreaking Fashion Collective customer panel, delivering insight that directly influences creative, marketing, product strategy and customer experience across Fashion, Home & Beauty. In this role, you’ll build a powerful hybrid skillset across quantitative and qualitative research, storytelling, brand tracking and communications, giving you a strong foundation to grow your career in Insight, Marketing, Brand, Digital or beyond. You’ll also be joining at an exciting time, as we redefine how customers experience M&S, with plenty of opportunity to develop, grow your career in...