Planning and Advice Associate - Merrimack, NH

Job description

Job Description: Planning and Advice Associate As a Planning and Advice Associate, you serve as a trusted partner for our workplace and personal investment customers. You will engage in inbound and outbound conversations, provide guidance on retirement and/or investment needs, and help clients navigate Fidelity’s products, services, and planning tools. You will develop relationship‑building, planning, and service to sales skills through a structured development path with comprehensive training and licensing support. Key Responsibilities: As part of the Planning and Advice inbound and outbound call team, you will start your journey in our multi-stage development to a career in planning and advice where you will build relationships with 401(k) workplace participants and/or personal investment clients through planning and advice conversations. Guide clients using Fidelity’s planning tools, research, and investment solutions. Handle inbound service and consultative calls; conduct outbound outreach through warm opportunities and/or appointments. Introduce customers to appropriate business partners and set targeted planning appointments to help people create their path to financial well-...