Front Desk Associate - Children's Health StarCenter

Job description

Description JOB SUMMARY: Responsible for educating and assisting customers with all in-house programs as well as issuing rental skates, billing guests, and processing registrations. This position is not eligible for remote work. ESSENTIAL FUNCTIONS: - Greet and welcome each customer - Record sales transactions, process registrations, and take payments - Perform routine clerical duties, including answering phones, filing, and updating the program boards - Maintain a clean environment for all guests and staff ADDITIONAL RESPONSIBILITIES: - Enroll customers in hockey leagues and internal and public programming sessions - Provide information on facility, entertainment, and sports options and facility rules and regulations - Become familiar with and have a working knowledge of all in-house programs - Ensure that all guests attending any public program sign an online waiver before participating in any program - Assist with the setup and break down of on ice partition boards, nets, etc., when needed JOB QUALIFICATIONS: - Customer service-oriented, preferably with previous customer service experience - Reliable Team Player - Must be able to read and understand written instruction - First a...