Member Service Representative

Job description

Description Employment Type: Full-Time, On-site #LI-ONSITE: Entry Salary Range: $20.24-$24.29 per hour with an incentive opportunity based on individual performance. Comprehensive Benefits Package: We're committed to supporting your well-being and work-life balance through a robust benefits offering: Health & Wellness - Medical, dental, and vision insurance to keep you and your family healthy. Financial Peace of Mind: - 401(k) with company match, life insurance, and disability coverage. Time Off: - Generous paid time off (PTO), holidays, and parental leave. Professional Growth: - Learning and development programs, plus tuition reimbursement to support your career journey. Additional Perks: *Parental Leave and Tuition Reimbursement are available after 1 year of service. Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency. - Free Telemedicine - Employee Assistance Program (EAP) - Wellness initiatives - Paid Community Action Volunteer Hours What you'll do: You will get to provide...