IT Office Assistant Work Study

Job description

This position will assist the Technology Services staff with the daily functions of campus-wide technology and will provide technical/administrative support for students, staff, and faculty in a professional and courteous manner. - Assist students, staff, and faculty with computer and printer issues - Help troubleshoot login issues and reset passwords - Submit work orders on behalf of users to Help Desk ticketing system - Assist users with print questions, Office365 issues, and general department knowledge - Answer phone, take messages and perform general office duties - Other projects as assigned by Technology Services staff - Miscellaneous office duties, which may include lifting and moving IT equipment (For example: moving computers/printers, documentation, keeping workspace tidy, organizing shelves, crushing hard drives, etc.) MINIMUM QUALIFICATIONS: - Must be enrolled as a current Flagler College student - Ability to work independently - Prior customer service experience Shifts available during our office hours: - 8am – 7pm Monday-Thursday - 8am – 5pm Friday (No weekends required) CHARACTERISTICS PREFERRED: - Must be welcoming and friendly – with lots of patience and a profess...