Financial Coordinator at Hi5 Orthodontics

Job description

Description The Financial Coordinator is responsible for managing patient billing, insurance claims, and payment arrangements to ensure accurate and timely financial transactions. This role works closely with patients to explain treatment costs, verify insurance coverage, and support financial transparency. The Financial Coordinator plays a key role in maintaining a smooth revenue cycle while contributing to a positive patient experience. Must be willing to go to both the Northside and South Hill Locations. Essential Responsibilities: - Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions. - Verify dental insurance benefits; accurately submit insurance claims; track claim status; and follow up on outstanding or denied claims. - Manage patient billing processes, including applying payments, monitoring account balances, and resolving billing concerns or outstanding balances. - Provide clear, compassionate financial guidance to patients and families, helping them understand treatment costs and financial responsibilities. - Maintain accurate and up-to-date financial records, agreements, and insurance...