Field Service Technician - Laser Machinery

Job description

We are seeking a skilled technician to provide mechanical/electronic production support and operator training for our Laser products. Responsibilities include managing projects from post-sale to installation to ongoing customer service support. We are looking for a technician to provide exceptional customer support at customer’s sites in North America. Primary Duties: - Support customers in North America as part of the customer support team - Install and demonstrate various laser cutting and marking systems machines. - Train customer personnel in operation of equipment. - Troubleshoot software, electronic and mechanical equipment issues. - Assist in creation and maintenance of machine operation procedures, work instructions, detailed drawings, and visual aids. - Collaborate with other company and vendor personnel to assure customer specifications and goals are met. - Adhere to company procedures/quality standards and ensure compliance to customer specifications. - May be assigned other duties to assure the effective operations of the department or organization. Qualifications: - High School or Technical School education focusing on Electronic, Electrical or Manufacturing. - 3+ year...