Customer Quality Specialist
IFF · Madison, Wisconsin, US
Job Summary Looking for a role that challenges you while making an impact on products people use every day? IFF is a global leader in flavors, fragrances, fo...
Job description
Job Summary Looking for a role that challenges you while making an impact on products people use every day? IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products. Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets. The role is based in Madison, WI (hybrid). Be part of a collaborative, quality‑driven, and customer‑focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration. Where You’ll Make a Difference: Provide high‑quality customer support by serving as the primary quality representative for assigned customers Ensure compliance with applicable quality, food safety, and environmental regulations and standards (e.g., FSSC 22000, GFSI, cGMP, ICH Q7) Partner cross‑functionally to understand customer requirements, quality expectations, and IFF management plans Manage technical commercialization activities, including risk assessments and approvals for materials, packaging, and labe...