Service Technician

Job description

Job DetailsJob Location: Sandy Office and Showroom - Sandy, UT 84070Position Type: Full TimeTravel Percentage: 50% or moreJob Shift: DayJob Category: General LaborSUMMARY: In your role as a Service Technician, you will be responsible for diagnosing, troubleshooting, adjusting, inspecting, repairing, and replacing parts on all Marvin products while at customer locations. You’ll conduct proactive quality control reviews of service tickets, inspections of replacement parts, and assist with technical support for inside staff. You must have a customer service, quality, and safety-focused approach to servicing all Marvin products. Principal DUTIES AND RESPONSIBILITIES include the following, but not limited to: Through problem solving and diagnosis, you’ll perform and complete service jobs on Marvin products in the field. You’ll replace glass in windows or doors and install items such as window shades, blinds, muntins, screens, etc. You’ll be an advocate for your customers by providing them with helpful information on the care, operation and maintenance of their Marvin products. Generate and update all service-related paperwork following a service visit so that additional service calls ca...