Assistant Manager

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — ESSENTIAL JOB RESPONSIBILITIES: - Meet personal and store sales goals - Assist in the tracking, monitoring, and communication of business results - Ensure an elevated level of sales and service is practiced by all associates; lead by example - Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales - Ensure all sales related policies and procedures are maintained - Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff - Maintain a keen interest in the fashion industry and market trends CUSTOMER SERVICE: - Ensure all associates provide the highest level of customer service - Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books - Resolve all client problems and complaints quickly and effectively - Assist sales associates with various customer service issues (i.e. dissatisfied customers...