Service Desk Analyst

Job description

Overview Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider. As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today! What You’ll Be Doing: The Service Desk Analyst provides the day-to-day support and is the “Face of IT” to the Nextech user community. This role provides outstanding customer service via phone or email utilizing the ITSM toolset. This role requires strong people skills, strong technical experience including understanding of how computers and networks operate, troubleshooting mob...