ServiceNow Business Process Consultant

Job description

Location: Remote - TX Department: Enterprise Systems Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: Residence In Texas - Required Remote - Full-Time: This role isn't about maintaining the status quo, it's about diagnosing what's broken, designing what's better, and leading the organization through the change required to get there. The Business Process Consultant serves as a strategic advisor and subject matter expert in the continuous improvement of our enterprise platforms, with a mandate to drive large-scale transformation across clinical and operational functions. If you thrive at the intersection of process design, platform strategy, and organizational change and you can hold your own in a room with executive leadership and clinical directors we want to talk. What You'll Do: Process Transformation & Change Leadership: Develop the enterprise-wide roadmap for process maturity. Design "to-be" ecosystems that break down departmental silos and position ServiceNow as a unified engine for clinical and operational excellence. Lead the organizational change management strategy for major platform transitions including cultural impact assessments and tran...