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Advanced Repair Tech

The Guitar Center Company · Walpole, Massachusetts, US

POSITION SUMMARY The Advanced Repair Technician is competent in all duties and responsibilities for repair and refurbishing of instruments, able to evaluate...

Job description

POSITION SUMMARY: The Advanced Repair Technician is competent in all duties and responsibilities for repair and refurbishing of instruments, able to evaluate damaged merchandise to determine cost effectiveness of the repair according to established quality and time guidelines. The Advanced Repair Technician also assists the Senior Repair Technicians with shop check, playing, inspecting, and adjustment of instruments prior to shipment to customers and upon return to ensure proper function, playability, and cosmetics. This position will play an integral role in the development process and training of other Repair Technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments, and specific projects may be assigned at the discretion of management. - Successfully fulfills duties and responsibilities with general supervision - Assists Senior Repair Technicians with receiving inbound calls from custo...