Associate, Client Operations

Job description

Company name: Apogem Capital Location Designation: Hybrid - 3 days per week About Apogem Capital: Apogem is a leading private markets solutions provider with decades of experience focused on the middle market. With approximately $44 billion in assets under management as of December 31, 2025, Apogem partners with institutional investors to deliver disciplined underwriting, strategic capital deployment and long-term value creation. Apogem Capital operates within the New York Life Investment Management platform of companies, supported by the financial strength and long-term stability of a Fortune 100 mutual organization. The Opportunity: The Associate’s primary responsibility will be to respond quickly and accurately to all inquiries from both internal and external clients. This position must work closely with individuals across the organization and process client transactions correctly and within tight time constraints. What You'll Do: - Communicate directly with clients regarding their accounts and questions they may have by providing timely and accurate responses. - Work with incoming clients to process legal and compliance documentation in line with industry regulations under time...