Senior Customer Support Specialist

Job description

Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description: We are looking for a Senior Customer Support Specialist to join our Rexel USA team in Anaheim, CA! Summary: The Senior Customer Support Specialist is responsible for managing high complex project business by placing orders, tracking shipments, and billing the customer correctly. The Senior Project Manager owns the relationship with the customer, manages relationships with sales and vendors, and is responsible for maintaining clear and timely communication throughout the project. What You'll Do: Manage all aspects of high profile/complex projects that require a high level of product knowledge - Communicate to the customer, expedite OS&Ds (over, short & damaged...