Account Support Administrator

Job description

Amalgamated Bank seeks an Account Support Administrator provide client and administrative service and support to the Commercial Banking team. Essential Job Functions: - Work closely with the Account Executive team to provide client support where required - Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation - Review Account Opening Packages for accuracy prior to activating accounts in Horizon - Process client refunds and waivers as required - Process RSA token requests coordinating with Account Executive and Info Security teams - Setup clients in account analysis system (XAA) as prescribed by billing setup forms - Process monthly billing including but not limited to: running preliminary billing cycle, making - adjustments as necessary and processing final billing - Review daily and monthly reports including, but not limited to: new accounts, account maintenance, - XAA preliminary statements, XAA waivers, XAA maintenance changes, fee refunds, Nursing Home - reports, RDC returns, ACH debit origination returns, Third Party Payment Processor audits - Maintaining basic functions in XAA i.e. making change...