Processing Specialist II

Job description

Processing Specialist II Specialize in performing one or several insurance or membership processing functions involving moderate to complex problem resolution, communications, or similar situations which require a high level of skill, understanding of work processes, policies, procedures, systems, and the organization. Coordinate work activities with other departments, district offices, or external sources as required to complete assignments. Duties normally require key entry and retrieval of data on computer terminals and may require utilization of personal computers. Primary duties: Resolve difficult or new situations within the general scope of primary duties as referred by other employees or assigned by management. Process routine to complex work requiring review, correction, completion, coding, calculations, reconciliation, data entry or filing. Provide assistance to other employees. May check work of other employees, compile data and prepare reports. Identify and correct errors in accuracy, completeness, or authorization. Initiate transactions which result in monetary, coverage and entitlement changes. Enter and retrieve data on computer terminals and utilize in-house persona...