Business Experience & Planning Advisor

Job description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Planning Advisor within PNC's FRAUD ADMINISTRATION organization, you will be based in Pittsburgh, PA, Dallas, TX. The Business Experience & Planning Advisor plays a key role in enabling strong execution within PNC’s Fraud Administration organization. This role translates strategy into action by strengthening operating discipline, driving cross‑functional initiatives, and embedding scalable ways of working that support effective fraud risk management, regulatory compliance, and customer experience outcomes. Experience supporting strategy execution, operating model development, or large‑scale initiatives within financial services preferred along with demonstrated capability to bring structure, clarity, and discipline to complex or ambiguous work. PNC is an in-office company that fosters a sup...