Center Operations Director

Job description

Description Center Operations Director Reports to: Regional Director: Summary: The Center Operations Director is responsible for managing the day-to-day operations of the center(s), ensuring that all administrative functions are efficient and effective. This individual will work closely with clinical staff, administrative staff, and internal Lighthouse departments to maintain a high level of learner and employee experience, ensuring the mission is delivered and business results are achieved. The Center Operations Director is responsible for ensuring compliance with healthcare regulations, managing budgets, and overseeing employee engagement. Key Responsibilities: Operational Management: - Oversee the daily operations of the center, including learner scheduling and attendance policy adherence, and family interactions. - Implement, monitor, and adjust operational processes to improve efficiency and ensure high-quality and compliant learner therapy. - Ensure compliance with all health regulations and organizational policies, including HIPAA and OSHA standards. - Collaborate with onsite clinical team to manage learner onboarding and attrition. Staff Planning and Management: - Forecast,...