Front Desk Agent FT

Job description

Benefits: Come join our award-winning team as a Front Desk Agent at the Hampton Inn Downtown . This position is full-time. Flexible days. Weekends required. Shifts will likely be 3pm-11pm. Benefits (based on hours worked per week) Brief General Job Description: Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Serve as the main point of contact for all guests requests/needs and then pursuing the issue to a resolution. The agent must exhibit courteous hospitality at all times and must be proactive in every area. Duties will include checking guests into and out of the hotel, revenue optimization, fulfilling their requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned. Must have a pleasant attitude and excellent demeanor. Must work well under pressure. Schedule flexibility is necessary. - 401(k) - 401(k) matching - Dental insurance - Employee discounts - Health insurance - Paid time off - Training & development - Vision insurance - Wellness resources - Daily Pay - get paid on-demand - Medical Insurance - Dental - Vision - 401K Employer Match - Paid Time Off starting on fir...