Team Leader - part-time Gosford & Hunter region

Job description

Job Description Do you have a passion for achieving client satisfaction, with a strong ability to have difficult conversations and get the best from people? As a Service Delivery Team Leader, you will support and develop a large team of passionate community workers who provide a wide range of in home services to our aged care clients around the Central Coast so you must be based in the Gosford, Wyong or Hunter region ideally. " As a Team Lead at Silverchain, I thoroughly enjoy mentoring team members and helping them succeed in their careers. I have found that Silverchain fosters a positive and collaborative work environment and offers many opportunities for professional development and career growth". Team Lead – Silverchain. What’s on offer: Team Leaders provide coaching, ongoing support, and direction to a geographically dispersed team with the goal of achieving exceptional client service. You will be the daily point of contact for your team, manage team and individual performance, and drive safety initiatives. You will also conduct interviews and inductions for new Care Workers, manage payroll and other administrative tasks, and handle client escalations as needed with support f...