Hotel Front Desk Agent

Job description

Overview Job Title: Hotel Front Desk Agent Salary: $20.00/ an hour: Status: Full Time, Part Time: Shift: Varies: Step into the vibrant world of hospitality at Monarch Casino Resort Spa! Dive into a world of dynamic roles, each offering growth and adventure. Elevate your skills, connect with people from around the globe, and be part of a team that turns every stay into a memorable experience. Responsibilities: - Extend a warm and friendly welcome to all guests, both internal and external. - Offer clear directions and guidance to guests as needed. - Efficiently manage guest check-ins and check-outs, including retrieving reservations, confirming special requests, programming room keys, calculating charges, updating accounts, and processing payments. - Manage guest mail with care and accuracy. - Address guest concerns and feedback, recording comments for follow-up. - Answer phone calls promptly and courteously. Benefits: Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%! An Equal Opportunity Employer: Monarch Casino Resort...