General Manager- 18 month contract

Job description

The General Manager role is an exceptional opportunity for an energetic, motivated leader with operations management experience, preferably in a relevant sector such as Retirement Living or Hospitality. Our vision of Making People’s Lives Better inspires you. You thrive in leading passionate teams to deliver a superior customer experience and would love to ensure the residents at Chartwell Retirement Residence truly feel at home and enjoy a great day every day. Our General Managers are accountable to: Manage Talent: - Lead an interdisciplinary team of Managers, Sales Consultants and front line employees; - Build a strong team: sources, selects and onboards key talent; - Actively plan for succession; - Develop employees: coaches and manages performance. Drive Results: - Expect personal accountability - Recognize and rewards results - Ensure focus on our 4 key results: Financial, Customer Service, Employee Engagement, Managing Reputational Risk Lead and Influence: - Lead culture; - Engage employees. Ensure Commitment to Service Excellence: - Apply service standards to decision making; - Align with our RESPECT values; - Communicate the importance of looking through the lens of the cus...