Family Support Worker

Job description

We have opportunities to join our experienced and dedicated Family Services Team working within the visitors’ centre at HMP Highpoint, providing a personal welcome for first-time and returning visitors to help them access the services available to them. We are seeking a Family Support Worker to join the team in providing effective and efficient running of the Visitor Centre, Tea Bar, Play Area in the Prison Visits Hall, assisting on Family Days to ensure prisoners and their families have a valuable visiting experience, improving the quality of visits for children, young people and families, and helping to maintain positive, healthy and supportive family relationships. - Ormiston Families - Location: HMP Highpoint (South), Stradishall, Newmarket, Suffolk CB8 9YG - Salary: £15,386 per annum, based on Real Living Wage of £13.45 per hour - Hours: 22 hours per week on average, See working hours information - Contract: Permanent, required as soon as possible - Reference: 0720 Your responsibilities: Ideally, you will have experience of dealing with people in a customer service-based role and be able to demonstrate excellent communication and problem-solving skills, sometimes under challen...