Inventory Specialist

Job description

Responsibilities & Qualifications RESPONSIBILITIES: - Ensure daily review of ServiceNow portal customer equipment requests, tasks and tickets are fulfilled in a timely manner, in accordance with DLA Asset Management policies. - Provide daily customer and team support to facilitate both local and regional hardware requirements and requests. - Respond to email requests for information (RFI)s within 24 hours. - Perform cyclical physical inventories of all DLA common use IT equipment. - Monitor stock levels regularly and submit accurate, auditable monthly inventory reports. - Ensure accountability and proper asset lifecycle procedures are used to conform to expected organizational standards and goals. - Conduct all Receiving/Shipping of DLA hardware and ensure all hardware updates are performed in a timely and accurate manner, for all provisioned, transferred, received, and excessed equipment. - Identify and communicate solutions to problematic areas of the asset control process. - Verify the accuracy of the data recorded/updated in the IT Asset Management System (ITAMS) – ServiceNow - to maintain auditable digital hardware records. - Draft correspondence and prepare site inventory rep...