Sr. Desktop Engineer (Onsite)
Black Box · US
We’re seeking a highly skilled Sr. Desktop Support Engineer for a data center who thrives in a hands-on, fast-paced environment. In this role, you’ll be the...
Job description
We’re seeking a highly skilled Sr. Desktop Support Engineer for a data center who thrives in a hands-on, fast-paced environment. In this role, you’ll be the go-to technical expert for end users, supporting a wide range of devices, systems, and onsite technologies. If you enjoy solving complex technical problems, delivering exceptional customer service, and owning IT operations at the site level—this is the role for you. Position Details: - Exempt Salaried position based upon experience (weekly salary broken down hourly for vendor invoicing purposes only) - Contract with possible contract extension or hire - Standard work hours: For up to the 1st 3 months 8:00am-5:00pm, then will move to 2nd shift 4:00pm-12:00am - Location: Onsite – Holly Ridge, LA What You’ll Do: End-User & Hardware Support - Provide onsite support for desktops/laptops, peripherals, hardware replacements, and office IT equipment. - Install, configure, and troubleshoot operating systems, applications, and security tools for both local and remote users. - Diagnose and resolve issues affecting PC performance, network connectivity, and workstation hardware/software. Printer & Conference Room Support: - Install, configu...