​Vendor Account Management

Job description

​Vendor Account Management Description -: Job Summary: The Vendor Account Management (VAM) is responsible for supplier governance, commercial management, and performance oversight for assigned service suppliers across one or more markets or regions. The role owns the end‑to‑end supplier lifecycle—from onboarding through renewal or ensuring suppliers deliver in line with contractual commitments, cost targets, compliance requirements, and customer experience expectations. The VAM serves as the primary governance and commercial interface between HP and its suppliers. This role does not manage day‑to‑day operational execution, which is owned by Supplier Operations and Delivery teams. Key Responsibilities: Supplier Governance & Relationship Management: Act as the single point of accountability for supplier governance and commercial oversight. Establish and lead governance cadence, including operational reviews, QBRs, and executive forums. Manage escalations related to contractual adherence, performance gaps, and compliance risks. Commercial & Contract Management: Lead commercial evaluations and negotiations, including pricing, rate cards, SOWs, and contractual terms. Own contract lifecy...