Technician Success Process Coordinator

Job description

Technician Success Process Coordinator We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. In this position... The Technician Success Process Coordinator is a pivotal role dedicated to empowering the next generation of automotive technicians through the daily execution and continuous improvement of key educational and developmental programs (FAST, ACE, and Vehicle Donations). What you'll do... Process Coordination & Continuous Improvement (FAST & ACE) - You will be responsible for the day-to-day manual processing and stakeholder coordination required to keep these programs running smoothly. However, as our technical training ecosystem evolves, so does this individual contributor role and you will also act as a catalyst for process innovation. You will leverage data insights, explore AI and automation tools and be instrumental in transforming legacy manual processes into scalable, technology-enabled workflows, to drive efficiency and enhance the user experience fo...