Online D2C Sales Specialist

Job description

Nordic Knots is an interior design brand specialising in premium rugs and textiles rooted in Scandinavian aesthetics. We create timeless, aspirational products and experiences designed to elevate modern living. As we continue to grow, we are expanding our online team and seeking individuals with interior design backgrounds who are passionate about delivering exceptional online-line customer experiences As an Online D2C Sales Spcecialist, you are passionate about design, highly organized, customer-focused, and self-motivated. This is a dynamic role where you will be instrumental in driving sales, providing expert client consultation, and ensuring efficient, end-to-end operational flow. The ideal candidate thrives in a varied and engaging environment, possesses meticulous attention to detail, and is prepared to fully commit to the continued success of our site. An interior-design background or prior category-specific retail experience in home textiles, especially rugs, curtains is highly valued. Key Responsibilities: Strategic Clienteling & Retention: Proactive Outreach: Initiate personalised communication with the top-tier segment to drive repeat sales, utilising the Business Centra...