General Manager

Job description

Benefits: Hand & Stone Massage and Facial Spa is seeking a high-impact, performance-driven General Manager to lead both the team and the business. This role is ideal for a people-first, servant leader who can build a strong culture, deliver an exceptional guest experience, and drive sales, revenue, and profitability. You’ll own spa performance while developing a team that consistently delivers results. - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Lead the Business: - Spa operations and overall performance - Sales growth, membership performance, and profitability - Key metrics, reporting, and P&L ownership Build the Team: - Recruit, hire, and retain a high-performing team - Lead, coach, and develop your team with a people-first mindset - Build a culture of accountability, engagement, and service excellence - Ensure a World Class Client experience (WCCE) across all touchpoints Drive the Results: - Increase revenue through memberships, service utilization, and retail performance - Use reporting and data to...