Inside Sales Representative

Job description

INSIDE SALES REPRESNTATIVE: Position Overview: As an Inside Sales Representative, you will play a crucial role in driving sales and providing exceptional customer support. You will be responsible for managing inbound calls, texts, and emails, ensuring the sales process is seamless, and working closely with technicians and general managers to schedule services. This is a great opportunity for someone who is self-motivated, customer-focused, and eager to make a difference in a growing company. Qualifications: - Take inbound calls, texts, and emails from customers to identify their needs and provide appropriate auto glass solutions. - Identify and order the correct auto glass parts based on customer requirements. - Identify and schedule accurate calibrations when necessary for vehicle safety systems. - Collaborate with technicians and general managers to schedule appointments and ensure timely service delivery. - Provide customers with accurate quotes and information regarding services and pricing. - Track sales progress and work towards individual and team sales goals. - Build and maintain long-term relationships with customers, ensuring their satisfaction and repeat business. - Main...