Clinic - Receptionist

Job description

Overview At Monroe Medical Group, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with Monroe Hospital, Monroe Medical Group is actively seeking new members to join its award-winning team! Responsibilities: The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Receptionist may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental g...