Dynamics CRM System Analyst & Project Manager

Job description

Description abra is seeking a Dynamics CRM System Analyst & Project Manager to lead an enterprise CRM system based on Microsoft Dynamics 365. This role combines full project lifecycle ownership with deep system analysis in a complex business environment. - Lead CRM projects from initiation through analysis, development, testing, and deployment - Analyze existing processes, identify gaps, and propose system-level solutions - Prepare High-Level & Detailed Design documents, including functional specs, integrations, and ERD diagrams - Work closely with business stakeholders to collect, refine, and prioritize requirements - Manage development and QA workflows, ensuring progress, timelines, and deliverables - Drive projects independently and take full ownership Requirements: - 3+ years preparing complex High-Level & Detailed Design documentation in Dynamics CRM 365 - Experience managing technology projects - Strong technical understanding of Dynamics 365 (entities, processes, integrations, limitations) - High independence, accountability, and end-to-end ownership - Excellent interpersonal skills and ability to drive cross-functional collaboration - Experience in large organizations with...