Assistant Manager, Operations, Front St

Job description

What you’ll do Customer Service: - Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer. - Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer. - Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels. - Support the customer experience through timely processing and movement of inventory to the salesfloor. Operations: - Implement, communicate, and ensure compliance with all operating procedures, processes, and policies. - Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance. - Assists in preparation and execution of annual inventories. - Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures. - Assumes responsibility for all operations of the store in the absence of the Store Manager. Training: - Provides leadership to the team and cons...