Patient Access Specialist

Job description

Job Type Full-time Description: The Patient Access Specialist is responsible for various functions in support of patient access to the SPRINT PNS System including but not limited to collaborating with payers, providers, patients, field sales representatives and other functional areas within the company. Through our SPRcare Patient Access Program, the Patient Access Specialist will provide exceptional support to internal and external customers, verify benefits and eligibility, collect supportive clinical documentation for the facilitation of authorizations and/or pre-service appeals, and process decisions from payers. Ideally, this candidate will reside near one of our corporate locations: Cleveland, OH; Chapel Hill, NC; Brooklyn Park, MN PRIMARY RESPONSIBILITIES: - Provide superior customer support to external customers, patient candidates, and the internal SPR Sales Organization - Verify medical benefits and facilitate authorization process fulfilling payer requirements to enable access to treatment - Facilitate pre-service appeal requests for commercial insurance companies, government payers, workers compensation, and liability insurance for coverage of SPRINT PNS - Follow-up and...