TSAM

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES: Communicate pricing and technical information to the outside sales force Handle incoming calls and emails: Check inventory in LN as needed for lead time and ship dates Handle invoice tracking, return and credit inquiries Responsible for order processing including literature and sample orders Provides problem resolution in a timely and professional manner Support on special projects as needed and directed by the TSAM Supervisor Cross training for all other TSAM geographical areas Back up for other locations within Fibergrate Structures SKILLS: Detail oriented: Multitasking essential: Communication Skills: Able to work in a team environment Able to properly handle confidential information and records Computer Skills (Microsoft Word/Excel): WILLS: Initiative: Quick Learner: Positive Attitude: QUALIFICATIONS: Education – High School Education required, 4-year degree or equivalent manufacturing customer service experience International logistics background a plus: Proficient Typing Skills essential: Computer skills in a Windows environment (Microsoft Word and Excel)