Guest Services Intern | The Windsor Suites Philadelphia | Modus by PM Hotel Group

Job description

Who we are: - A smaller company with the opportunity to get involved in more than just your day-to-day role. - We have an entrepreneurial spirit, We are an independent lifestyle brand that is constantly evolving. We are openminded individuals who embrace change. - We are collaborative leaders who take ownership of our areas of expertise, yet have an eye on the big picture, the entire hotel experience. What You’ll Do: - Provide support to guest service leaders and the entire hotel team. - Maintain a positive, supportive environment that drives colleague engagement every day. - Provide exceptional personalized customer service and experiences to guests. - Live like a local. Knowledge of the neighborhood and city. - Think on your feet, use good judgement and problem solve in a fast-paced environment. - Create a warm and welcoming atmosphere. What We're Looking For: - You are working toward a degree in business, hospitality management, or a related field. - Some experience working in a hotel, food and beverage, or customer service preferred. - Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you. - Exceptional communicat...