Client Support Team Member

Job description

Make an Impact with Kieser About Us: At Kieser, we’re more than a network of Physiotherapy and Strength & Conditioning clinics. Our mission is to help people live stronger, healthier lives through science-backed exercise and rehabilitation. Our team of Physiotherapists, Exercise Physiologists and Exercise Scientists work together to deliver client care that’s evidence-based, innovative and focused on long-term outcomes. We’re growing fast and are on the lookout for like-minded professionals to help shape the future of health in Australia while building a career they enjoy. Why You’ll Love This Role: Join the team as a Client Support Team Member and make a real difference. You’ll be responsible for answering all incoming calls for all clinics and helping with all call inquiries, supporting clients, managing a centralised inbox and prioritising referrals. Client support act as the link between the clinics and the clients. This isn’t just a job, it’s a chance to play a role in empowering people to live life to the fullest. What You’ll Do: - Provide consistent service following Kieser standards. - Resolve or escalate client issues promptly. - Ensure consistent phone experience for all...