General Manager (Sonic Drive Thru)
LV Petroleum · US
Key Responsibilities: 1. Leadership & Staff Management - Recruit, hire, train, and retain a high-performing team. - Coach and develop team members for growth...
Job description
Key Responsibilities: 1. Leadership & Staff Management 2. Guest Service 3. Operations Management 4. Financial Performance 5. Safety & Compliance Qualifications: - Recruit, hire, train, and retain a high-performing team. - Coach and develop team members for growth and performance. - Foster a positive, high-energy, and team-oriented work environment. - Schedule employees efficiently based on labor forecasts and sales trends. - Ensure every guest receives a friendly, fast, and accurate Sonic experience. - Resolve customer concerns with professionalism and urgency. - Promote a culture of hospitality and customer satisfaction. - Oversee all day-to-day operations of the restaurant. - Ensure compliance with food safety, cleanliness, and Sonic operational standards. - Maintain and enforce proper product preparation and portioning. - Conduct regular line checks and store audits to ensure quality. - Meet or exceed sales goals, cost targets, and profit objectives. - Monitor and control inventory, food/labor costs, and waste. - Analyze reports and identify opportunities for improvement. - Implement marketing and local store promotions to drive traffic and sales. - Ensure the restaurant complie...